Header Design Update
Updates Design Internationalisation
We collated all feedback and recommendations regarding the ‘My account’ menu, the language controls, beta banner and overall look-and-feel of the header. We looked more closely at internationalisation, reviewing the Web Accessibility Initiative (WAI) translation recommendations to include as many as possible. And we updated the header area design in response.
For each design presented here, we described (some of) the users we had in mind when making choices, particularly regarding internationalisation. We kept accessibility and usability in mind throughout the process.
These designs are the result of putting all these considerations together. This means we had to make compromises between some items of feedback and other, more general rules. The designs are now back with the W3C team for review and feedback.
Finally, apologies for inaccurate translations! We’ll be working on that!
This is a page in French. It is available in English, Simplified Chinese, and French. We are viewing it on a medium screen.
The first piece of content you see on the page in the top bar.
All languages are listed here, whether the current page exists in the target language or not.
If the current page is not available in a target language, “Homepage” is added next to that language to indicate the user will be redirected to the homepage in that language if they follow the link.
If I am a Japanese speaker, I am made aware that there is content in Japanese despite the fact this page is not available in Japanese.
Situated under the page title, before the page contents.
Lists only the languages in which this particular page is available.
If I am using a screen reader and jumped to the content using a ‘Skip to content’ link, I can still switch to a version of this page in another language.
A page available in English only, viewed on desktop, with the beta banner added to it.
This is a page in English. It is available in English only. We are viewing it in a small screen. The language of the browser is set to French.
The second piece of content you see on the page, under the beta banner
Due to a lack of space, the language selector is a drop down. We labelled it with an icon. The icon contains a roman and chinese character. To follow accessibility guidelines, the icon is accompanied by a text label.
If I am a non-English speaker (and maybe don’t use the roman alphabet), I am likely to understand the icon as it contains characters from different alphabets. There is a chance that I know a bit of English and therefore know the meaning of the word ‘language’
The blue box at the bottom of the design.
This is our answer to content negotiation. We looked into it and thought there were too many scenarios in which the browser language did not correspond to the user’s preferred language.
Here the page is in English but the browser language is set to French. I am prompted to switch to French, or ignore. (The copy reads “Your browser language is set to French. Switch to French. Ignore (Don’t switch to French)”.
If my preferred language is French, I can switch to French. There is a label that indicates I will be redirected to the homepage in French (and not this particular page).
If I am an English speaker using a browser set to French (I just moved to France and bought this mobile device and haven’t worked out how to switch to English yet), the last phrase tells me what this control is about and how to get rid of it.
This message only appears once.
As a user logged in to my W3C account, I can select ‘My account’ and see a drop down menu with:
- My name
- My email address
- A link to my account
- A ‘Log out’ link
In this case, I didn’t upload a photo for my avatar, so the first letter of my name appear in the disk next to ‘My Account’
If the user had uploaded an avatar, it would appear instead.
If the user is not logged in, a ‘default’ avatar is displayed. Selecting ‘My Account’ redirects the user to the W3C account page (https://www.w3.org/users/myprofile) which will prompt the user to log in.
This goes against usability advice that icons alone can be too ambiguous. It’s important not to rely on visual cues only. There is an exception for (strong/familiar) brand icons (e.g. the Twitter icon in the footer). The logic being ‘if you know the name, you will know about the logo/icon’.
In the case of the language dropdown label on small screens, we do understand it is only readable by users who understand the currently displayed language. We are therefore making a compromise with accessibility considerations by keeping the label. We assume that most non-English native users are likely to have English as a second language, are most likely to land on the English website first and therefore will be able to understand the ‘Language’ label.
E.g. if I am viewing a page in French the menu should read:
- English (anglais)
- Francais (francais)
- 日本語 (japonais)
We considered this but decided against it for two reasons:
- We already need to add “Homepage” next to the language when the currently viewed page is not available in the target language; adding the language translation after that takes too much space
- We prioritised making room for the “Homepage” labels rather than the translation of the language as we think that information is more valuable.
Unfortunately, there isn’t enough room in that area of the header. Otherwise the font size of the main navigation would have to be reduced significantly, which would lead to accessibility issues. Alternatively the breakpoint for the desktop version of the header would have to be pushed to a very large screen width.
Also, it is recommended that the language navigation be as high as possible on the page.
We strongly recommend against this while the search engine remains as DuckDuckGo.
We recognise the search is currently an important feature of the site, because due to the poor site IA it is the only way users can find information. A lot of work has been done in this project on the website structure and the main navigation in order to make navigation clearer - and content easier to find.
While there still may be a use for site search, the only potential option as part of this project phase is to redirect users to the existing search engine - DuckDuckGo. However we think this is a poor user experience and recommend against it.
Instead our recommendation is to go live with the revised site IA, and review the requirements for a site-wide search as part of a future project phase.
Note: listing pages do have a search feature for relevant content, such as news, events and TR pages.
This will not always be the case here; some content is local to a particular language (does not have an EN translation). We are also already adding the language name in the current language between brackets, adding yet another piece of content could get cluttered and confusing.